FAQ

DEF

What is DEF?

Diesel exhaust fluid (DEF) is a pure, aqueous solution, utilized in today’s diesel selective catalytic reduction (SCR) engines to reduce noxious nitrogen oxide (NOx) emissions. DEF is sprayed into the exhaust stream by an advanced injection system and then converted into ammonia, which breaks down dangerous NOx emissions into harmless nitrogen and water.

How is DEF made?

Our DEF starts with automotive grade urea, sourced as a pure urea liquor. We precision blend high-purity water to achieve standardized concentrations. We never use evaporated solid “urea prill,” in which ammonia, formaldehyde and other contaminants can be introduced that might damage SCR equipment.

How do I know Blue Network’s DEF is high quality?

Quality assurance begins with certification by The American Petroleum Institute, a program that monitors the quality characteristics of DEF across motor vehicles, marine, rail, stationary and other applications with SCR diesel engines. We then add stringent Quality Assurance Protocols (QAPs) that meet or exceed ISO 22241, the global standard for manufacturing, handling, storage, transportation and delivery of DEF. Quality protocols are established at all terminals, with ongoing inspections to validate compliance across the whole Blue Network.

How is DEF manufactured?

Blue Network DEF fluids are manufactured across seven production facilities in Canada, with vertically integrated blending, packaging, filling and distribution capabilities. Our DEF products are made locally with a continuously fresh supply of fluid, providing maximum potency and shelf life.

How is DEF handled?

DEF is a sensitive fluid with stringent tolerances related to today’s complex emissions control systems. SCR systems can fail when exposed to poor quality or contaminated DEF, resulting in thousands of dollars of damage in a single Class 8 vehicle. Multiply this damage across your entire fleet, $10K in repairs times 100 units = $1M, putting both your fleet and finances at risk. Strict handling procedures are enforced throughout our supply chain to maintain purity

How is DEF delivered?

Blue Network DEF is delivered in temperature controlled stainless steel tankers, using only Measures Canada approved equipment. Specialized, sealed-air dispensing equipment transfers the pure fluid to your onsite tanks. With DEF delivered right, it’s easier to keep tanks full with the best quality fluid available.

How is DEF stored?

DEF is only compatible with stainless steel and certain specific plastics. Blue Network DEF solution is stored and handled in accordance to API (American Petroleum Institute) and ISO 22241 requirements. Stringent handling protocols and record keeping ensure accurate product traceability.

Do you test your DEF?

Blue Network DEF is fully tested at our ASTM capable, ISO 17025 accredited lab and is certified by API. This in-house testing and analysis allows us to maintain rigorous adherence to ISO 22241, the international standard in DEF quality. This unique Canadian testing facility is available to our customers when needed for OEM claim support. As an added measure of assurance, we test throughout the supply chain, at every fluid transfer and at every tanker load. That’s our commitment to quality.

Blue Network

What services does Blue Network provide?

In addition to providing factory direct, high quality DEF, Blue Network and its nationwide network of partners provide system design, installation, maintenance, financing, equipment and comprehensive support.

Where does Blue Network deliver?

Blue Network members enjoy unmatched nationwide reach. With over 20 bulk DEF terminals strategically located across the country, Blue Network keeps more than 50% of Canada’s SCR equipped trucks moving cleaner, coast-to-coast, every day, every season. Our tremendous scale and coverage maintains Canada’s top fleets.

What makes Blue Network different from other DEF providers?

Blue Network is your total DEF solution. From system design and installation to automatic delivery to maintenance and financing, Blue Network is a one-stop resource for sales, distribution and delivery of DEF liquids, equipment and support. We make it easy.